Please read announcement

Planned maintenance →


New app - Demo no longer work with the new app for now. (09:00 UTC — Dec 22)

Core services   (?) The main services for the mobile application to work.
Main APIs   (?) Main APIs for the applications to work correctly. Operational
Demo   (?) Authentication demo. 🔗 Maintenance
Blockchain synchronization   (?) Used to sync wallet status on mobile apps. Operational
Discord bot   (?) Used to authenticate users on our official Discord. Operational
Nostr relay   (?) Used to exchange badges within the applications. Operational
Mobile application   (?) The mobile application availability.
Android application   (?) Main myDid Android application. 🔗 Operational
iOS application   (?) Main myDid iOS application. 🔗 Operational
Issuer platforms   (?) Issuer dashboards, payments, etc.
Community Studio   (?) Main issuer dashboard 🔗 Operational
Help and support services   (?) Main website, Helpdesk, Support, etc.
Website   (?) main website. 🔗 Operational
Helpdesk   (?) Platform to answer support tickets. 🔗 Operational
Support   (?) Platform to guide users into myDid and self-sovereign identity. 🔗 Operational
Email servers   (?) email servers for myDid team, or for applications
Automated email server   (?) Mail server to send application emails. Operational
Main email server   (?) Mail server for the team. Operational

Incident history

2023 (6)

December 23, 2023 at 9:00 AM UTC

Planned maintenance

◆ This issue is not resolved yet
December 7, 2023 at 3:00 PM UTC

Planned Maintenance

Resolved in under a minute
October 11, 2023 at 3:00 PM UTC

Support maintenance

Resolved after 1725h 0m of downtime
September 15, 2023 at 3:00 PM UTC

Test alert

Resolved in under a minute
July 17, 2023 at 9:00 AM UTC

Planned maintenance on production infrastructure

Resolved after 1h 15m of downtime
May 1, 2023 at 12:00 PM UTC

Wallet synchronization not available

Resolved after 360h 0m of downtime