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Wallet synchronization not available

May 1, 2023 at 12:00 PM UTC

Blockchain synchronization Android application iOS application

Resolved after 360h 0m of downtime. May 16, 2023 at 12:00 PM UTC

Investigating - We’re aware of users experiencing problems with wallet synchronization. (12:00 UTC — May 1)

Located - One of our partners suddenly stopped his service. (13:00 UTC — May 1)

Working on it - We are building our own wallet synchronization service. (14:00 UTC — May 1)

Testing solution - We are testing the new wallet synchronization service. (09:11 UTC — May 12)

Monitoring - We are monitoring the new wallet synchronization service. (09:11 UTC — May 12)

Last updated: July 12, 2023 at 9:28 AM UTC