← Go back to myDid Status Page

Wallet synchronization issue

July 27, 2024 at 10:24 AM UTC

Blockchain synchronization

Resolved after 77h 36m of downtime. July 30, 2024 at 4:00 PM UTC

Investigating - We’re aware of users experiencing blackchain wallet synchronization problems. It seems to be due to an unavailable machine in our infrastructure. We’re currently investigating. (10:26 UTC — Jul 27)

Increased monitoring - The service is back online, it was a material issue. We are heavily monitoring the machine for few days to see if the problem is solved properly by the host. (10:36 UTC — Jul 28)

Last updated: August 27, 2024 at 3:19 PM UTC